Sorry for the recent technical issues

As part of ongoing improvements to our digital services, we recently upgraded our CRM system. This caused temporary disruption to some payments, direct debits, event and course bookings. We apologise if you were affected and thank you for your patience while we work to resolve the issue and improve your digital experience. Most services are now back to normal, but please contact us if you continue to experience problems.

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Working with patients

Meaningful patient engagement not only improves patient experience and satisfaction, but also makes services more effective.

The RCP uses shared patient experiences to help identify areas for improvement and to understand what patients and carers need from health services. This is used to develop guidance and recommendations for the RCP’s member doctors, healthcare teams, hospitals and government.

Patient safety

At the RCP we are committed to ensuring that there are high standards of safety for all patients receiving medical treatment across the NHS. The RCP patient safety strategy seeks to make safety an integral part of professionalism and provides practical tools to support this.

More about the RCP's work on patient safety
Care Collage (1)

Patient and Carer Network (PCN)

The Patient and Carer Network (PCN) is a network of volunteers in England and Wales who support and shape the work of the Royal College of Physicians.

Patient and carer network (PCN)
Patient And Visitor

Get in touch

For more information about the RCP's work with patients, contact the Care Quality Improvement Directorate at cqid@rcp.ac.uk.