This team from North Lincolnshire and Goole NHS Foundation Trust wanted to develop 7-day services across their site. They began with their busy radiology department.
Aims
With poorer outcomes at the weekends, NLaG was an outlier with respect to mortality. It became a trust-wide ambition to see a full 7-day service (7DS) implemented across all sites, in all appropriate departments.
In the following case study, Ruth Kent, head of radiology at North Lincolnshire and Goole NHS Foundation Trust, describes how they successfully implemented a 7-day service in a busy radiology department.
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In order to facilitate trust-wide 7-day services, start with the department which is often seen as restricting such endeavours.
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Radiology is often cited as an obstacle in the system; to address and remove this perception, ‘open’ the service rather than have them ‘on-call’.
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Help solve recruitment issues by offering loyalty bonuses to trainees from local universities.
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Engage and involve staff in how the new service design will affect them, for example wages and rotas.