Improvement Cymru - Waiting as well as possible (Example 3)

Theresa will be providing overarching clinical leadership for our work to develop and implement guidance and good practice principles for modern outpatient care, including our work to partner with NHS England to develop a strategy for outpatient care in 2023.

With previous experience as a chief clinical information officer at the Countess of Chester Hospital, she brings with her an interest in how digital solutions will benefit outpatient transformation.

Theresa has extensive experience in delivering outpatient transformation locally and is passionate about integrating patient care pathways across primary, secondary and tertiary care. Her focus will be on improving patient and staff experience of outpatient care.

Louella is a consultant physician in acute medicine at Barts Health NHS Trust. As senior clinical research fellow at the Nuffield Trust, her research focusses on the organisation of acute and emergency care, smaller and rural hospitals, and patient safety.

She is also a medical historian and the current Harveian librarian of the RCP.

He has a strong background in clinical leadership, patient safety, quality improvement and education and training.  

He is currently chair of the Patient Safety Committee and Medicines Safety Joint Working Group and provides clinical leadership to the Patient and Carer Network, accreditation services and national audit programmes hosted by the RCP, as well as the Chief Registrar Programme.

Andrew has led a number of national improvement collaboratives with NHS England and been a member of several RCP working groups. His previous roles have included regional clinical director for the emergency care improvement support team at NHS England and Improvement, and deputy medical director at Newham University Hospital with portfolios for patient safety, clinical improvement and multiprofessional education. At a local level he has successfully implemented initiatives on board rounds, clinical decision units, hospital at night, medicines management and end of life care.